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Automating the identification of concepts, objects, and brands in video images would create a much richer body of metadata around video content. New levels of automation can enhance the user experience by enabling video publishers to adjust content in nearly real...

One mistake IT organizations make when delivering a business process automation strategy is focusing too much on end requirements and not enough on deployment. To automate business processes, companies need to begin by defining their software development life cycle....

Reducing costs and improving efficiency through automation is important, but perhaps not as important as maintaining or improving the customer experience. AI-powered social engagement can provide better customer engagement that enables customers to have a deeper...

Business automation is most effective when the people aspect and design are fully considered before technology changes. Change management is also easier when the people involved in the process fully understand it from the beginning. "The people element and the design...

For a business automation project to succeed, the business must agree on and define its success metrics Results of an automated process, no matter how clever the AI, are only as good as the data fed into it. A commitment to change management and adoption is important...

Organizations should not look at business automation strictly as an IT project but rather as a business-focused initiative involving technology. Change management is a critical and often overlooked component of business automation projects that strongly affects their...

Always align the automation project with business objectives to make sure the goals are understood in terms of the value they bring to the business. Automation typically involves changing the way people work. Human change management is an essential part of...

Deciding which processes to automate becomes an important question because it must make economic and business sense. Business Process Management is about tracking where work is in the process including measuring performance, whereas robotic process automation is about...

Automated real-time collection, processing, and analytics is the ideal scenario. Automation depends on more real-time analytics to gain comprehensive views into the various business departments’ data streams within an organization. "We need an infrastructure that...

Processes that begin inefficiently tend to continue that way, so it’s beneficial to optimize them from the beginning using automation. Automation can also help businesses achieve faster time to market, ensuring greater customer satisfaction while driving revenue....