Kevin Price

Kevin Price, GE Appliances, a Haier Company, Principal Infrastructure Engineer- Information Security

Automation Frees Up It To Focus On Operational Needs

  • One mistake IT organizations make when delivering a business process automation strategy is focusing too much on end requirements and not enough on deployment.
  • To automate business processes, companies need to begin by defining their software development life cycle. That includes defining a continuous integration and deployment strategy

“The biggest challenges we faced out of the gate when we started automating some of our processes were infrastructure related.”

When GE Appliances first began its initiative to automate as many business processes as possible, it found it did not have the tools or team structures to automate at scale. “The biggest challenges we faced out of the gate when we started automating some of our processes were infrastructure related,” says Kevin Price, the principal infrastructure engineer at GE Appliances. “We had a lot of options and tools, but when we tried to deploy those at scale, it created a lot of challenges for us.”

This is an excerpt from The Impact of Automation on Modern Business. The eBook was generously sponsored by CA Technologies.