Jamie Gianna, Chief Information Officer, Partners Behavioral Health Management

Jamie Gianna, Chief Information Officer, Partners Behavioral Health Management

“When working with remote work groups, where
and when people do their work and how many hours they are spending are immaterial. What
matters are outcomes.”

When working with remote work groups, where and when people do their work and how many hours they are spending are immaterial. What matters are outcomes. Are you getting the outcomes and deliverables you are looking for? That is a perspective that becomes important in a distributed organization.
It’s also important to keep teams and people connected. I have regular one-onone meetings with my staff to see how they are doing. I also have weekly team video meetings with all my direct reports. Each meeting includes a ten-slide Microsoft PowerPoint presentation that provides information about work that is in process. We rotate through the team and take turns. We also take turns
delivering three-slide presentations on topics unrelated to work. Some of those are totally hilarious, and it keeps people engaged.
Having two-monitor setups is almost a must when sharing documents. On one monitor, you can see documents and content; on the other, you can see everyone in the meeting in real time.

This is an excerpt from CIO Perspectives: Managing Data Risk While Remaining Productive in a Remote Workforce. The eBook was generously sponsored by Egnyte.

CIO Perspectives. Managing Data Risk While Remaining Productive in a Remote Workforce