Jeanne Meister: Employee Experience Is a Cross-Functional Project
Transforming employee experience begins with a business problem. If you don’t start with a business problem, the concept of employee experience becomes too abstract and broad. Work to make it easy for employees to have a seamless and personalized employee experience...
Prof. Sally Eaves: Successful Transformation Requires IT-Business Alignment
Transforming employee experience requires a deep look into what the employee experience actually is. Companies spend a lot of time talking about transforming customer experience. They need to spend time personalizing the employee experience, too. A good employee...
Ross Young: Adapt to Employee Needs in Ways That Meet Business Needs
Competition for talent and skills makes good people hard to find. Being flexible about where they work makes it possible for businesses to find the right talent at the right prices. The keys to successful transformation of employee experience include documenting all...
Eric Stieler: For a Better Employee Experience, Adopt a Customer Service Mentality
Define specific personas for each kind of worker in the organization, and then model the IT needs for each person. Adopt customer service practices, tie performance rewards to improvements in survey results, and then develop tools that help the IT team manage...
Brian Gruttadauria: Democratization of Data Is Employee Empowerment
New technology advances, such as AI and ML, are enabling newlevels of personalization. IT and business leaders often focus on ease of use rather thanhow all their systems work together. Ease of use is important,but when it comes to improving employee experience, you...
Dave Millner: Creating an Employee Experience to Solve a Business Problem
Traditionally, HR has focused on plugging people into roles. But HR needs to think more about the business problem the employee experience is trying to address. The keys to creating a successful employee experience are using technology, thinking...
Brian Solis: Corporate Culture Can Be a Catalyst for Transforming Employee Experience
Companies are successful when everybody is in unison, working toward this greater outcome where tools are used to facilitate the transformation at scale. Transformation requires organizing a cross-functional group that’s supported with executive sponsorship to work...
Odilon Queiroz: Cybersecurity Is All About Risk Management
Odilon Queiroz, Co-founder and Principal, Dreampact Ventures “Depending on the feedback we get, we go deeper into documentation that supports what we learn from the conversation.” For a business built around software, cybersecurity is an integral part of product...
Antoine Woods: Cyber Risk Is an Important Consideration for SaaS Ventures
Antoine Woods, Founder and General Partner, Vertical404 “You’re working to get a footing in the market and to get brand recognition. A cyber issue at this stage can be catastrophic and completely derail all the work you’ve done.” Investors are becoming more aware of...
Todd Dauphinais: Actionable Recommendations Tied to Business Risk Are Essential
Todd Dauphinais, Managing Partner, Clavis Capital Partners“We tend to focus on how cyber exposure could create operational and financial risk, allowing someone with the ability to infiltrate our systems and cause financial harm.” Investors need to understand the...
