Automation Allows The FDA To Extend Services
- Digitized records improve report accuracy and have resulted in better customer communications so that a customer request for a past report can be filled in real time.
- One area of automation that has helped facilitate automation itself is application containerization and configuration management automation.
“We’ve fully automated that entire inspection process from end-to-end. Within just a couple of years, we’ve amassed almost 30,000 electronic inspections.”
Quite transformative,” is the phrase that Todd Simpson, chief information officer (CIO) of the US Food and Drug Administration (FDA) uses to describe business automation. He should know. Since he began working with the FDA, he’s helped to automate numerous business processes.