Deborah Benton, Tulsa Community College, Employee Relations Manager

Best Practices For Attracting And Retaining Top Talent

  • Used correctly, technology can make the recruitment and management of talent much more personal.
  • Learning isn’t just a teacher–student process, it’s a holistic effort that brings out the best in everyone. A good process paired with technology allows us to see patterns and implement changes that encourage better results every step of the way

“I’ve always thought that it was important to communicate more often so that applicants and existing employees can understand, “I’ve done this much. I have this much to go, and I should have an answer by this time.”

Long-time instructor and human resources (HR) program administrator Deborah Benton believes a successful HR system must look at the whole person—his or her career, compensation package, benefits, leave, education, family, and the various life stages and changes along life’s path. Because career is central and impactful, it is essential, says Benton, that good two-way communication take place throughout the hiring process and day-to-day work.

This is an excerpt from The Future of Higher Education. The eBook was generously sponsored by Ellucian.