The book includes insights from the following experts:
- Kelly Fry, Healthcare IT Program Manager, Kootenai Health
- Ron Gidron, Founder, CEO, xtype
- Pawandeep Narang, Director Governance Risk and Compliance, Fresenius Medical Care
- Tim Provin, Director, Field Engineering, xtype
- Scott Willson, Head of Product Marketing, xtype
ServiceNow Technical Governance for Life Sciences: From Compliance Burden to Research Accelerator was generously sponsored by xtype
ServiceNow accelerates digital transformation in life sciences, but governance gaps can turn validated systems into compliance risks. We interviewed five experts on how technical governance
failures create audit exposure, delay clinical research workflows, and stall innovation—and how control-plane models are transforming ServiceNow from a compliance burden into a research accelerator. We hope you enjoy their insights!
failures create audit exposure, delay clinical research workflows, and stall innovation—and how control-plane models are transforming ServiceNow from a compliance burden into a research accelerator. We hope you enjoy their insights!



