Peter Gray

Peter Gray, Sports Practice Senior Director – Tech

Using business process automation to operate at a new level

  • Automation allows us to have a virtualised infrastructure and systems managed remotely by experts as part of a managed service. That reduces the number of people on the ground while providing access to a broader range of expertise.
  • Complex supply chains often use big, clean warehouses. For Team Dimension Data, a warehouse might be a truck parked by the roadside in a remote region of the world. It still needs to have the right equipment at exactly the right time.

“Our experience shows how companies can use process automation in ways that allow them to do great things.”

In many ways, the work we’ve done for the Tour de France and Team Dimension Data for Qhubeka over the past four years parallels the digital transformation journeys many companies are currently undertaking. We’ve developed proven processes for setting up the infrastructure and systems for each race, providing Team Dimension Data with the technical tools and support it needs, making sure we’re delivering useful and high-quality data, and managing the infrastructure that makes all this possible. Our experience shows how companies can use process automation in ways that allow them to do great things.

This is an excerpt from What Pro Cycling Can Teach IT Leaders About Digital Business. The eBook was generously sponsored by Dimension Data.

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