Aaron Gette, The Bay Club Company, Chief Information Officer

Good PMs Are Open, Honest, and Self-Evaluating

  • PMs must have a good understanding of the Agile methodology how to apply different pieces of that methodology to
    adequately support a project within its business context.
  • PMs must be clear communicators to be credible within the team and with stakeholders. They can’t be afraid to step on
    people’s toes to get to the heart of a blocking issue.
  • PMs have to keep all the pieces in front of them and understand how things come together, and they must be totally open and honest.
  • Good PMs will take the time to conduct root cause analysis, to really understand what led to a failure and how to prevent it from happening again.

“I would rather have a PM who’s a great metrics analyst than a technology guru.”

To better understand the qualities I look for in a project manager (PM), I must first describe my perspective on what makes projects successful. Success is based on three fundamental principles: (1) You can’t improve what you can’t measure; (2) metrics drive behavior; and (3) bad news on time is good news. Here’s how these governing principles relate to good PMs:

• You can’t improve what you can’t measure. As a chief information officer (CIO), I have to deliver on many projects at the same time.

This is an excerpt from What IT Execs Want Most From Project Managers. The eBook was generously sponsored by Workfront.

What IT Execs Want Most from Project Managers Workfront