Ben Rothke: CEOs Require Security Metrics with a High-Level Focus
It’s important to understand that CEOs just want to know that their systems are working and important data are safe. Be prepared for a discussion about what X dollars will buy in additional risk abatement and what the upside of that investment will be to the business....
Gary Hayslip: Good Security Metrics Are a Work in Progress
Metrics are key for putting cybersecurity into a business perspective. Use metrics to spell out your cybersecurity risks in hard dollar terms. "When you collect metrics, you’re collecting them to tell a story." Gary Hayslip found himself sitting next to the mayor of...
Rahul Goyal: Success Depends On Clearly Understanding Business Objectives
Working with a service provider, whether it’s for a specific project or broader IT management functions, frees up IT people to focus on what is most strategically important to the business. When deciding what to outsource first, begin with IT functions that have the...
Bret Carr: Outsource Everything That Relies On In-House Infrastructure
Midsize companies often get priced out of outsourcing options available to smaller companies and very large enterprises. Still, it’s not feasible for them to maintain the inhouse expertise and infrastructure they need to run and grow the business. An application...
Stephanie Jones: Select A Service Provider That Knows Its Strengths And Weaknesses
One advantage of having a service provider is its whole world is IT. Like medicine, IT has become a discipline with many specialties. A service provider can see every facet of IT. When choosing a service provider, work with someone who is very transparent about their...
Richard Newman: Outsourcing Provides Optimum Service When You Need IT
One clear benefit of outsourcing IT functions to a service provider is that it allows you to manage the resources you need in the time you need them. Outsourcing allows you to spend IT resources more cost-effectively, but the contracted services need to align properly...
Mark Drever: A Good Service Provider Relationship Has A Partnership Quality
The benefits service-provider clients receive often extend beyond just the delivered services. They also benefit from their service provider’s mature infrastructure and extensibility, and the quality of service they deliver. A good service-provider relationship for a...
Kirk McLaren: When Considering IT Outsourcing, Everything Should Be On The Table
The rate of change is accelerating, with networking, cloud, cybersecurity, artificial intelligence and the Internet of Things. The range of expertise needed to stay on top of technology enablement is incomprehensible for the average business owner or CIO. For the...
Dean Johnston: A Service Provider Should Bring Something Extra To The Table
Choosing what to outsource depends on the nature of the business, but also on where your time is best spent, whether it’s more important to babysit hardware or work in the business to apply technical solutions to business problems. Choose a service provider that works...
Brian A. Shea: Outsourcing IT Workloads Provides Valuable Business Opportunity
The big challenge many organizations with smaller IT staffs face is finding time to focus on IT initiatives while working to keep systems and operations running. The value you gain from a service provider depends on the service provider you choose. Vet service...
