The book includes insights from the following experts:
- Gregory Bates, VP of Engineering, Artificial Intelligence, The Coca-Cola Company
- Ron Gidron, Founder, CEO, xtype
- Eduardo Nicolás Greco, NSAM Group Information Security Officer, Nissan Motor Corporation
- Tim Provin, Director, Field Engineering, xtype
- Hemanta Swain, VP and Product CISO, Hewlett Packard
- Scott Willson, Head of Product Marketing, xtype
Speed, Safety, and Scale: ServiceNow Technical Governance for Manufacturing Excellence was generously sponsored by xtype
ServiceNow powers manufacturing excellence, but without robust technical governance, platform expansion can stall operations and create compliance risk. We spoke with 6 experts on how gaps in
governance architecture block deployments, create instance drift, and slow operational innovation—and how a control-plane approach turns ServiceNow from a potential bottleneck into a strategic accelerator for manufacturing speed, safety, and scale. We hope you enjoy their insights!



